The Provacan Satisfaction Guarantee

At Provacan, we take pride in offering a range of top-quality CBD products, each crafted to enhance your wellbeing journey.

We’re dedicated to providing more than CBD oils; we offer a broad selection of products to suit your unique needs, from soothing balms to convenient capsules. With confidence in the quality and effectiveness of our products, we believe you’ll find options that align seamlessly with your wellbeing goals and lifestyle.

We understand that exploring new products can be daunting. That’s why we back our range with a Satisfaction Guarantee, giving you the confidence to discover what truly works for you. With Provacan, you’re not just choosing a product; you’re gaining a partner in your wellness journey.

Our promise to you

We’re so confident that you’ll love our products that we offer new customers the opportunity to try one for up to 30 days. If you’re not completely satisfied, you may return it for a refund of the product’s value.

This Satisfaction Guarantee is available to all new customers on their first order, provided the following conditions are met:

  • The CBD product has been used daily according to instructions for at least two weeks.
  • You’ve contacted Provacan’s customer service team for guidance.
  • You’ve completed and submitted the Satisfaction Guarantee form linked below.

To proceed, download the form here, complete it, and email it back to us. If all requirements are met, our customer service team will guide you through the return process. Upon receiving your return, we’ll either exchange the product or issue a refund.

Important: Please wait for approval from our customer service team before returning any item. We reserve the right to decline a refund if items are returned without prior authorisation.

Still got questions? We're here to help!

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Thank you for choosing Provacan. Self-care doesn’t mean you have to do it all yourself. We’re here to help.