Frequently Asked Questions

Product Safety and Quality

Are your products lab-tested?

Yes, Provacan rigorously lab-tests all products to ensure the highest quality and safety standards. Our commitment to transparency and care means each item undergoes thorough testing by independent, third-party laboratories. These tests verify the purity, potency, and absence of contaminants, such as heavy metals, pesticides, and solvents, in our CBD products. We believe in providing our customers with not just any CBD solution, but one that is backed by scientific research and verifiable data. Detailed lab reports are accessible from each Provacan product page on our website, demonstrating our dedication to quality and efficacy, reinforcing trust in our brand's promise of delivering only the best, scientifically-validated products.

Where can I find the lab reports for each product?

At Provacan, we uphold the highest standards of transparency and quality assurance, which is why we provide easy access to the lab reports for each of our products. You can find these detailed, third-party lab reports available for download directly on our website. Simply visit the product page of the item you're interested in, and you'll see an option to download the lab report. This report details the product's purity, potency, and safety, ensuring you have all the information necessary to make an informed decision. Our commitment to providing accessible, comprehensive data underscores our dedication to your well-being and trust in our products.

What measures do you take to ensure product safety?

Provacan is steadfast in our commitment to safety and efficacy, underpinned by our dedication to sourcing only the highest quality ingredients. This dedication extends to the hemp we use, which is organically grown in the EU, adhering to strict agricultural and regulatory standards to ensure product safety and environmental stewardship. Each product undergoes rigorous independent lab testing, not only verifying the CBD content and purity but also ensuring the absence of pesticides, heavy metals, and solvents. Our lab reports, available for download on each product page, reflect this commitment to transparency and quality, offering our customers peace of mind and trust in our products.

Are there any potential side effects?

At Provacan, we're all about ensuring you get the best CBD experience with our products, crafted from top-notch EU organic hemp. Every item is rigorously tested by independent labs to make sure they're pure, potent, and safe. But, like with any supplement, some folks might notice minor side effects like dry mouth or tiredness. We always recommend chatting with your doctor before diving into any new supplement, especially if you're already on other meds. Our goal? To arm you with all the info you need to make a smart choice about using CBD.

How do you ensure the quality of your products?

Quality is our middle name at Provacan, and we go the extra mile to make sure our CBD products are nothing but the best. We start with premium EU organic hemp and put every batch through tough third-party lab tests to check for purity, potency, and no-nos like pesticides and heavy metals. You can peek at these lab reports right on our product pages. Plus, our GMP-certified production process guarantees top-tier products every time. It's all part of our master plan to bring you trustworthy, mighty effective CBD solutions.

Are your products certified by any regulatory agencies?

Here at Provacan, we don’t just follow the rules – we aim to set the standard for safety and compliance in the CBD world. Our ingestible goodies are all validated as novel foods, showing our serious commitment to your safety and transparency. This, along with our strict adherence to MHRA and FSA guidelines in the UK, and our thorough third-party lab testing (checkable on our site!), means you’re getting safe, effective, and law-abiding CBD products. All provacan ingestible / edible products are Novel Foods Validated and all topical products are registtered with the Offics for Product Safety and Standards (OPSS). Our dedication to quality, care, and innovation shines through in every drop and capsule.

Are your products third-party tested?

Leading the charge in the CBD industry, Provacan sets high standards for quality and transparency. We subject every product to thorough third-party lab tests, ensuring they’re pure, potent, and free from baddies like heavy metals and pesticides. And because we want you to be in the know, we’ve made these test results easily available on our website. Choose Provacan for CBD products you can trust, backed by the highest benchmarks of safety and quality in the market.

Is your manufacturing facility GMP-certified?

Pride and precision guide everything we do at Provacan, especially our manufacturing process. That’s why our facilities boast a GMP (Good Manufacturing Practices) certification, marking our unwavering commitment to producing consistently top-quality products. This seal of approval means rigorous quality checks, thorough testing, and sticking to the strictest regulatory standards. With GMP certification, Provacan reassures you that every product is crafted with the utmost care in our cutting-edge facilities.

How do you extract the CBD?

Provacan champions cutting-edge extraction methods to bring you the purest, most potent CBD from organically grown EU hemp. Our CO2 extraction process is designed to keep the good stuff in and the bad stuff out, ensuring you get all the therapeutic benefits CBD has to offer. It’s all part of our commitment to providing you with safe, effective CBD products. Dive into our collection and experience the Provacan difference, where quality, innovation, and transparency meet.

Are there any contraindications for your products?

Safety and efficacy are at the heart of every Provacan product. We understand that everyone’s health journey is unique, which is why we suggest a chat with your healthcare provider before introducing CBD into your routine, especially if you have health conditions or take other meds. Our team is also here to offer detailed product info and support, ensuring you feel confident and informed about your CBD choices. With Provacan, you’re not just getting premium CBD products; you’re getting a partner in your wellness journey.

Do your products contain any artificial preservatives?

At Provacan, we’re dedicated to crafting clean, natural CBD products, steering clear of unnecessary artificial preservatives. Our commitment to wholesome, effective, and reliable CBD solutions is just part of how we cater to the health-conscious among us. Every step, from selecting quality ingredients to our final product formulation, is taken with your well-being in mind, reflecting our holistic approach to health and wellness. Choose Provacan for pure CBD products that align with your lifestyle and values.

Are your products gluten-free?

Embracing inclusivity and care, Provacan offers gluten-free CBD options, perfect for those with gluten sensitivities or celiac disease. Our thoughtful product formulation ensures safe, quality CBD solutions for more people, without skimping on effectiveness. By picking gluten-free ingredients and rigorously controlling quality, we make sure our products are safe for everyone in our diverse community. Provacan’s commitment to gluten-free products is just one way we show our dedication to your health and satisfaction.

Are there any age restrictions for purchasing your products?

At Provacan, we’re all about selling our CBD products responsibly, which is why we have age restrictions in place. This ensures our products land in the hands of adults who can make informed decisions about their health and wellness. We check customer age at purchase to stick to the law and our own ethical standards. It’s all part of our commitment to safety, compliance, and looking out for our customers, making sure every Provacan experience is trustworthy and secure.

Are your products safe for pregnant or nursing women?

If you’re pregnant or nursing, we at Provacan recommend getting a thumbs-up from your healthcare provider before using CBD products. It’s all about ensuring safety for both you and your little one, as individual health situations can vary. This advice reflects our dedication to your well-being and informed decision-making, highlighting our commitment to care for all our customers, no matter their stage in life.

Can pets safely consume your products?

While Provacan stands behind the quality of our CBD products, we currently don’t offer items specially formulated for pets. Before introducing CBD to your pet’s routine, a chat with your vet is the way to go to make sure it fits their health needs.

Are there any medications that shouldn't be taken with your products?

Combining CBD with certain medications? It’s a conversation worth having with your healthcare provider. At Provacan, we’re all about making sure our CBD supplements fit safely into your health regimen. This guidance is part of our broader commitment to your safety and well-being, ensuring a positive and informed CBD experience.

Are your products suitable for vegetarians/vegans?

Provacan is thrilled to cater to vegetarians and vegans with our specially crafted CBD products. By carefully selecting ingredients and tailoring our formulations, we ensure more folks can enjoy the benefits of high-quality CBD, in line with their dietary preferences and ethical values. Dive into our range for a plant-powered boost to your wellness routine, courtesy of Provacan’s commitment to natural wellness and ethical manufacturing.

What is the pH level of your CBD products?

The pH level of Provacan CBD products is meticulously balanced for optimal stability, safety, and efficacy. This fine-tuning is crucial for maintaining the quality and effectiveness of our products, ensuring you get the best CBD experience. For specifics on our product pH levels, our customer service team is ready to help, highlighting our commitment to quality control and your satisfaction.

Are your products Kosher or Halal certified?

Meeting the diverse dietary needs of our customers, including those observing Kosher or Halal diets, is important to us at Provacan. While not all our products may have these certifications yet, we’re transparent about our ingredients and processes, allowing you to make informed choices. We’re continuously exploring ways to expand our range to include Kosher and Halal certified options, reflecting our dedication to inclusivity and customer satisfaction.

Do you use any synthetic cannabinoids in your products?

Provacan champions natural wellness, ensuring our CBD products are free from synthetic cannabinoids. Our commitment to using only the best, natural ingredients underlines our focus on safety, efficacy, and your overall well-being. By choosing Provacan, you’re opting for naturally sourced CBD products crafted with care and integrity, guaranteed to bring peace of mind and effective results.

What is the shelf life of an opened product?

We’ve designed the shelf life of Provacan products to maximise the benefits of our CBD for as long as possible. While shelf life varies by product, we offer clear storage instructions to help maintain their quality and potency. Provacan’s dedication to quality means we’re here to support you at every step, ensuring you get the most out of our CBD products.

Can your products be frozen?

Freezing Provacan products isn’t recommended as it can affect their quality and effectiveness. Our products are best kept according to the storage instructions provided, ensuring they stay just as good as the day you got them. It’s all part of our commitment to providing top-quality CBD solutions that fit seamlessly into your life.

Are there any known drug interactions with your CBD products?

Before mixing CBD with other medications, having a chat with your healthcare provider is key. At Provacan, we prioritise your safety and well-being, offering guidance on responsible CBD use. This ensures our products complement your health regimen without any hitches, reflecting our commitment to your care and informed CBD use.

What happens if the product changes color?

Should you notice a Provacan product changing color, it’s usually down to natural variations or storage conditions – and it doesn’t typically affect the product's efficacy. However, your satisfaction and product quality are our top priorities, so don’t hesitate to reach out to our customer service for support.

What are the batch numbers for?

Batch numbers are Provacan’s way of ensuring every product’s traceability and quality. This allows us to keep tabs on production, uphold our high standards, and provide you with consistent, safe, and satisfactory CBD solutions. It’s a crucial part of our transparency pledge and dedication to excellence.